Responsibilities:
Handle client queries and provide prompt resolutions Maintain strong relationships with existing clients Coordinate with internal teams to ensure client requirements are met Follow up with clients regarding services, feedback, and updates Maintain records of client interactions and updates in the system Ensure high levels of customer satisfaction and retention Key Requirements:
1–3 years of experience in client handling / customer service Background in Wellness / FinTech / EdTech is preferred Excellent communication and interpersonal skills Strong command over English (mandatory) Energetic, proactive, and customer-oriented approach Selection Process:
Interview + Written Assessment