Job Description
Job Description (JD) – Telecaller / Patient Coordinator
Organization:
Calida Rehab Pvt. Ltd.
Position:
Telecaller / Patient Coordinator
Department:
Admissions & Client Relations
Location:
Pune, Maharashtra
Employment Type:
Full-Time
Job Summary
Calida Rehab is looking for a compassionate, confident, and result-oriented Telecaller to handle inquiries from patients and their families regarding our psychiatric, mental health, and de-addiction rehabilitation services. The Telecaller will be responsible for managing inbound and outbound calls, counseling prospective clients about available programs, scheduling assessments, and supporting the admission process.
Key ResponsibilitiesCall Handling & Lead Management
Attend incoming calls from prospective patients, families, and referral partners.
Make outbound calls to inquiries received through websites, social media, job portals, and other source...
Organization:
Calida Rehab Pvt. Ltd.
Position:
Telecaller / Patient Coordinator
Department:
Admissions & Client Relations
Location:
Pune, Maharashtra
Employment Type:
Full-Time
Job Summary
Calida Rehab is looking for a compassionate, confident, and result-oriented Telecaller to handle inquiries from patients and their families regarding our psychiatric, mental health, and de-addiction rehabilitation services. The Telecaller will be responsible for managing inbound and outbound calls, counseling prospective clients about available programs, scheduling assessments, and supporting the admission process.
Key ResponsibilitiesCall Handling & Lead Management
Attend incoming calls from prospective patients, families, and referral partners.
Make outbound calls to inquiries received through websites, social media, job portals, and other source...