Job Description
About WomanLikeU
WomanLikeU is a fast-growing women's vacation wear brand. We are looking for a Customer Care Executive who is passionate about delivering exceptional customer experiences and building lasting relationships with our customers.
Key Responsibilities
- Respond to customer inquiries via phone, WhatsApp, email, social media, and website chat.
- Assist customers with product selection, sizing guidance, order placement, and styling-related queries.
- Resolve customer concerns, complaints, and escalations in a professional and timely manner.
- Provide accurate information regarding products, orders, shipping, returns, exchanges, and refunds.
- Deliver a premium customer experience that reflects the WomanLikeU brand.
Requirements
- 0–3 years of experience in customer service, customer support, e-commerce support, or retail customer care.
- Excellent verb...