Client Project Manager at Pace

Elevate client relationships as a Client Project Manager with Pace, providing training and support to enhance product use. Manage project timelines and satisfaction from onboarding through execution.
In this full-time role, you'll onboard new clients, facilitating comprehensive training on workflows and setup in LIMS. You will be the primary contact for inquiries, conduct regular check-ins, and ensure project timelines are met. Your expertise in communication and problem-solving will reinforce client retention strategies.
Key Responsibilities:
• Onboard clients with engaging training on services
• Build strong, lasting relationships with client bases
• Monitor project timelines and sample progress
• Identify and resolve project issues proactively
• Lead end-to-end project communication and closeout
Requirements:
• Bachelor's degree in business, chemistry, or related fields
• Minimum two years in customer service or client roles
• Strong organizational a...

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