Client Operations Manager

About Perfected With empathy at its core, Perfected  serves as a bridge between individuals impacted by injury or catastrophe and the law firms that advocate for their voices.

We are currently seeking a  Client Operations Manager to join our Pasadena, CA office in support of the LA Fire Justice campaign.

If that sounds like you, and your qualifications are a good match, we look forward to hearing from you!   About the Role The Client Operations Manager will provide strategic oversight and operational leadership for high-volume ground and national tort case management teams.

In this role, the Manager will guide and support Supervisors, ensuring operational excellence across the full case lifecycle from intake through resolution.

This position is responsible for establishing standards, optimizing workflows, driving team performance, and ensuring the consistent application of best practices across case management operations.