Job Description
Job Summary:
Job Role: Client Operation Manager
Location: Kolkata
Experience Range (In years): 3-5 years.
- Work as Client Operations Manager during India hours for the client(s) allocated.
- Will be responsible for ensuring clients SLAs and deliverables are met.
- Understands all client projects both service and product related; supports account manager in communicating and/or gathering information related to tracking and delivering these projects; identifies any impacts to the service and resolves them
- Analyse and troubleshoot any issues raised by the client using internal tools.
- Provides month end support to the client...