Client Onboarding Associate at Payworks

TTTECH

📍 cambridge, region of waterloo, Canada

Full-time Other-General

Job Description

Become a pivotal part of Payworks as a Client Onboarding Associate, managing client transitions efficiently. Ensure clients experience a seamless onboarding process while maintaining strong relationships and timely data handling.
In this key role, you will support Payworks' Implementation Operations team as the first point of contact in client onboarding. You will set clear expectations, gather essential data, and collaborate with teams to ensure smooth execution. Your focus on security and efficiency will be crucial to delivering outstanding service remotely or in the office.
Key Responsibilities:
• Build solid client relationships during onboarding
• Analyze and adjust client data for account preparation
• Collaborate with dynamic internal teams for implementation
• Support continuous learning about Payworks products
• Maintain updated client information in the CRM
Requirements:
• Fluency in French and English with strong communication skills
• Exception...
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