Job Description
We are seeking a dedicated Client Liaison Representative to manage and support client relationships while ensuring a high standard of service delivery. This role requires strong communication skills, attention to detail, and a proactive approach to client management.
Responsibilities
- Manage day-to-day communication with clients
- Ensure client queries are handled efficiently and professionally
- Build and maintain strong working relationships
- Coordinate between clients and internal departments
- Support onboarding and account setup processes
- Monitor client needs and ensure satisfaction
- Assist with retention and service improvement
Requirements
- Minimum 1 year experience in client liaison or similar role
- Strong verbal and written communication skills
- Good organisational and multitasking ability
- Professional and calm under pressure
- CRM...