Client Intake Coordinator Specialist

ParaMed Home Health Care

📍 toronto, on, Canada

Full-time Human Resources

Job Description

Join our centralized intake hub as a Client Intake Coordinator Specialist in full-time capacity. Facilitate seamless referrals and improve customer service across our healthcare operations.

The Intake Hub Specialist plays a crucial role in managing client referrals from start to finish, supporting service initiation across districts. This role involves conducting initial client screenings, maintaining communication with various stakeholders, and documenting all interactions meticulously. Your expertise will help streamline processes and enhance the intake journey for clients.

Key Responsibilities:
• Manage inbound calls and inquiries from clients and families
• Conduct initial assessments of client service needs
• Offer clear guidance on available home care services
• Keep accurate records of client interactions and referrals
• Collaborate with scheduling and clinical teams for continuity of care

Requirements:
•...
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