Client-Focused Technical Service Manager
A
Ademco (Far East) Pte
📍 outram, ns, Canada
Job Description
Advance your career as a Technical Service Manager, where client interactions and team performance take center stage. Utilize your technical management skills to enhance customer satisfaction and improve service delivery.
As a Technical Service Manager, you will manage the service team and foster client relationships. With a focus on developing efficient service delivery plans, your role is crucial in ensuring prompt resolution of customer issues. You will also enhance documentation processes and lead a dedicated service team while improving client engagement.
Key Responsibilities:
• Manage client interactions with the service team daily
• Develop efficient service delivery plans and track progress
• Enhance documentation of existing service methodologies
• Solve customer issues quickly to increase satisfaction
• Foster strong technical relationships with clients
Requirements:
• Minimum 6 years in technical services
• Degree or Diploma in Engineering or Co...
As a Technical Service Manager, you will manage the service team and foster client relationships. With a focus on developing efficient service delivery plans, your role is crucial in ensuring prompt resolution of customer issues. You will also enhance documentation processes and lead a dedicated service team while improving client engagement.
Key Responsibilities:
• Manage client interactions with the service team daily
• Develop efficient service delivery plans and track progress
• Enhance documentation of existing service methodologies
• Solve customer issues quickly to increase satisfaction
• Foster strong technical relationships with clients
Requirements:
• Minimum 6 years in technical services
• Degree or Diploma in Engineering or Co...