Client Care Scheduling Manager Position
B
Bayshore HealthCare
📍 edmonton, division no. 11, Canada
Job Description
Take the lead in client care as a Client Care Scheduling Manager at Bayshore Healthcare. This role centers on coordinating service requests, managing schedules, and team collaboration.
As a Client Care Scheduling Manager, you will be responsible for overseeing the service coordination team, ensuring effective scheduling that aligns with client and staff qualifications. Your role includes managing inquiries, documenting data, resolving scheduling conflicts, and maintaining compliance with organizational policies.
Key Responsibilities:
• Manage service coordination and facilitate employee assignments
• Handle documentation of client inquiries regarding services
• Notify staff and clients of schedules promptly
• Assist in the recruitment and onboarding of Field employees
• Address and document client concerns decisively
Requirements:
• At least five years of supervisory customer service experience
• High school diploma; advanced education in a related field i...
As a Client Care Scheduling Manager, you will be responsible for overseeing the service coordination team, ensuring effective scheduling that aligns with client and staff qualifications. Your role includes managing inquiries, documenting data, resolving scheduling conflicts, and maintaining compliance with organizational policies.
Key Responsibilities:
• Manage service coordination and facilitate employee assignments
• Handle documentation of client inquiries regarding services
• Notify staff and clients of schedules promptly
• Assist in the recruitment and onboarding of Field employees
• Address and document client concerns decisively
Requirements:
• At least five years of supervisory customer service experience
• High school diploma; advanced education in a related field i...