Client Care Representative

Benjamin Franklin Plumbing

📍 Northfield, Minnesota, United States

Full-Time Information and Record Clerks

Job Description

Customer Service Representative (CSR)

Full-Time | Customer Service & Dispatch Support

Competitive Pay + Career Growth Opportunity


We are looking for a highly organized, professional, and customer-focused Customer Service Representative (CSR) to join our growing home services team.


This position is critical to our daily operations. The CSR is often the first impression customers have of our company and plays a major role in delivering an exceptional customer experience while helping keep our technicians productive and our schedules running efficiently.


If you thrive in a fast-paced environment, communicate well under pressure, and enjoy helping people, we want to talk to you.


What You’ll Do

Customer Service
  •  Answer inbound calls professionally and efficiently 

  •  Schedule service appointments for HVAC, plumbing, and electrical customers 

  •  Respond to cu...
  • Apply for this Position