Job Description
We are looking for a Client Care Coordinator to join a busy clinic team in Surrey, British Columbia on a Contract to Permanent basis. This in-office opportunity is ideal for someone who enjoys creating a welcoming client experience while keeping appointments, records, and daily administrative tasks organized. In this role, you will support front-desk operations, assist clients with hearing care services and products, and help ensure the clinic runs smoothly during scheduled business hours.
Responsibilities:
• Welcome clients upon arrival, confirm their appointments, and prepare them for their visit in a courteous and friendly manner.
• Coordinate bookings, update schedules, and follow up with clients to help maintain attendance and clinic flow.
• Support the sale of products by answering basic questions and guiding clients through the purchasing process.
• Process billing details and assist with claim-related documentation, including support for third-p...