Clerk support representative

PayJoy

📍 johannesburg, gauteng, South-Africa

Full-time Other-General

Job Description

About Pay Joy

Pay Joy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under‑served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on‑ramp for new customers to enter the credit system. Through Pay Joy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. Pay Joy’s credit also allows our customers to seize opportunities as micro‑entrepreneurs, and acts as insurance for tough times. Through our cutting‑edge machine learning, data science, and anti‑fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This Role

The customer support representative is responsible for serving business partners to address and resolve issues they have with end customers in order to retain them and grow the business.

Responsibilities Perform interactions with custome...
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