Clearance Representative

We are looking for people who want to spread their wings and create what's next! Come join us as a Customs Clearance Representative (SG Market) and be part of our newly established Clearance Shared Service Centre to support clearance activities across various markets.
You will be based in KL Eco City and report to the Operations Manager. We are a diverse team of highly engaged people with benefits such as medical insurance, optical, dental care, occasional team engagement activities as well as festive celebrations, and more!

Education: Diploma or equivalent
Experience: One (1) year of general clerical experience and One (1) year of customer contact experience

Your primary role is to handle inbound/outbound calls/emails from Singapore market on clearance instructions, paperwork requests, exceptions, inquiries and feedback pertaining to shipment clearance related matters with the objective of optimizing clearance levels and maximizing customer satisfacti...