CLEANING OPERATION MANAGER

Team Leadership : Deploying manpower, managing daily attendance, and creating rosters. (1, 2)

Quality Assurance : Conducting regular on-site inspections to ensure work meets Key Performance Indicators (KPIs) and Standard Operating Procedures (SOPs). (1, 2, 3)

Client Management : Attending meetings, handling customer complaints, and securing contract renewals. (1)

Logistics & Procurement : Managing inventories, ordering chemical supplies, and sourcing cleaning machinery. (1, 2, 3)

Training & Safety : Conducting On-the-Job Training (OJT), introducing eco-friendly methods or robotics, and enforcing workplace safety protocols