Claims System Specialist

Zurich Insurance Company

📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Full-time Business Operations Specialists

Job Description

Job Summary
Responsible for Claims operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.
Manage claims related projects based on business needs and requirements i.e regulatory, improve customer experience, system enhancement related to products or improve efficiency of the team. 
Monitor system related issues and follow through with IT team until resolution.
Job Functions
Participate in system enhancement, process improvement and digital projects. Role and Responsibilities including:
a)Liaise and coordinate with superior and IT /Stakeholders.
b)Participate in project meeting.
c)Prepare system/business requirement and business process review.
d)Perform User Acceptance Testing (UAT)
e)Prepare test script.
f)Prepare sign off document from stakeholder.
g)Prep...
        

Apply for this Position

Job Details

Location Kuala Lumpur, Federal Territory of Kuala Lumpur

Job Type Full-time

Category Business Operations Specialists

Posted July 26, 2026

Deadline September 04, 2026