Claims Specialist - Sharing Economy Team
D
Definity Financial Corporation
📍 Remote, Remote, Canada
Job Description
Become a pivotal part of Definity's Sharing Economy Express Team as a Claims Specialist. This hybrid role focuses on delivering exceptional customer service while managing commercial auto claims from initiation to resolution.
Definity is searching for a dedicated Claims Specialist with at least one year of experience in claims handling. Your role will revolve around guiding customers through First Notice of Loss (FNOL), providing fair claims service, and building trust through empathetic communication. You will efficiently gather necessary information and ensure timely follow-ups from intake to resolution.
Key Responsibilities:
• Provide prompt, courteous claims service to customers
• Guide customers through FNOL process over the phone
• Gather and document claim information accurately
• Manage commercial auto claims and process payments
• Collaborate with stakeholders to resolve claims
Requirements:
• One year of APD claims experience required
• Knowledge...
Definity is searching for a dedicated Claims Specialist with at least one year of experience in claims handling. Your role will revolve around guiding customers through First Notice of Loss (FNOL), providing fair claims service, and building trust through empathetic communication. You will efficiently gather necessary information and ensure timely follow-ups from intake to resolution.
Key Responsibilities:
• Provide prompt, courteous claims service to customers
• Guide customers through FNOL process over the phone
• Gather and document claim information accurately
• Manage commercial auto claims and process payments
• Collaborate with stakeholders to resolve claims
Requirements:
• One year of APD claims experience required
• Knowledge...