Claims Reporting Representative (Tijuana)

Integon, a division of The Allstate Corporation in Mexico, provides property and casualty insurance support. This customer‑support role focuses on guiding callers to the appropriate party, handling claims and basic clerical duties, and ensuring customers feel valued and understood.

• Full paid during training
• Nine days of Paid Time Off (PTO) in addition to regular vacations
• Fully reported wages to IMSS and Infonavit
• Weekly food vouchers of $316 MXN
• Weekly payment
• Life and burial insurance
• Parking on‑site
• Wellness center on‑site
• Exclusive coffee shop on‑site
• Special discounts at establishments
• Employee referral program
• Monthly activities and celebrations

• Establish a connection with customers to gather and capture information, file a first notice of loss claim
• Provide an overview of the basic claims process...