Claims Manager, Product Delivery
Manulife
📍 Singapore, Singapore, Singapore
Job Description
The Claims Manager, Product Delivery is responsible for supporting the delivery, remediation, and optimization of claims capabilities across new and existing (Day 2) products.
The role focuses on accelerating clearance of Product Day 2 inventory, ensuring robust claims setup, accurate formula configuration, and compliance with MAS regulatory requirements. This position acts as a key liaison between IT (IS), Product, Business Analysts, and SMEs, ensuring claims requirements are accurately translated into system solutions and validated through testing and implementation.
Position Responsibilities:
Product Day 2 Remediation & Delivery
Drive clearance of Product Day 2 backlog by supporting requirement gathering, participating in solutioning and design discussions, ensuring accurate claims configuration in systems
Involved in backward remediation of claims fo...