Job Description
About the Role Optiom is looking for a Claims Manager to lead the team behind one of the most important moments in a customer's ownership journey – the claim. You'll oversee a team handling both partial loss claims (repairs under our vehicle warranty and appearance protection products) and total and partial loss claims (write-offs under our specialty vehicle replacement insurance line), making sure every file is assessed fairly, settled accurately, and closed with the kind of consistency that keeps 330+ dealership partners and 900+ broker offices confident in the Optiom name.
This isn't a keep the lights on claims job. Optiom is scaling fast, and this role comes with real room to modernize how the team works — tightening fraud controls, refining valuation practices, and building a claims function that can grow with the business. You'll report directly into senior leadership and have a genuine seat at the table on product and loss-ratio decisions.
You Bring
10...
This isn't a keep the lights on claims job. Optiom is scaling fast, and this role comes with real room to modernize how the team works — tightening fraud controls, refining valuation practices, and building a claims function that can grow with the business. You'll report directly into senior leadership and have a genuine seat at the table on product and loss-ratio decisions.
You Bring
10...