Excellent career development and progressionMonthly bonus!About Our Client
This position is within a professional services organisation with a well-established reputation for delivering high-quality customer support. The company operates as a small-sized team, offering a supportive and collaborative work environment.
Job Description
Review and process customer claims with precision and adherence to company policies.Maintain up-to-date records of claims and related documentation.Communicate effectively with customers to provide updates and resolve queries.Coordinate with internal departments to ensure smooth claims handling.Identify and escalate complex or high-priority claims to senior team members.Contribute to process improvements to enhance claims management efficiency.Ensure compliance with regulatory standards and company guidelines.Support team member...