Job Description
Our client, a well-established insurance brokerage, is seeking a Claims Administrator to manage the end-to-end administration of personal and commercial insurance claims. The role requires excellent administrative, time management, and communication skills to ensure efficient claims processing and outstanding client service. Key Responsibilities: Claims Management: Administer and process personal and commercial lines insurance claims from initiation to completion. Collect and assess necessary documentation (e.g., incident reports, claim forms, photos, police reports). Coordinate with policyholders, adjusters, and third-party service providers to gather relevant information. Customer Interaction: Serve as the primary point of contact for customers throughout the claims process. Provide clear and timely communication to claimants about the status of their claims and any additional information needed. Handle customer inquiries and resolve issues related to claims in a professional and emp...