Job Description
Our client is looking for a Claims Administrator to administer death claims within the Group Assurance business, ensuring accurate and timely claims processing, benefit payments, and client service. The role requires experience in Section 37C (S37C) investigations and benefit distributions, ensuring compliance with legislative and policy requirements. This is a 6-month contract with the option to extend for a further 6 months.
Responsibilities
- Administer death claims from notification through to settlement.
- Validate member eligibility against policy terms and conditions.
- Conduct and support S37C investigations, including beneficiary tracing and verification.
- Manage claim documentation and follow up on outstanding requirements.
- Process claim and beneficiary payments accurately and timeously.
- Respond to client, beneficiary, employer, and stakeholder queries.
- Maintain accurate claim records and data.