Claims Administrator

Robert Half

📍 Cardiff, Wales, United Kingdom

Full-time Other Office and Administrative Support Workers

Job Description


Robert Half is delighted to be partnering with a well‑established Association to recruit a Claims & Membership Administrator. This is a varied and rewarding position covering claims processing, membership administration, direct debit support, and general office duties. It's an excellent opportunity for someone who enjoys accuracy, organisation, and delivering excellent service within a supportive team environment.

Key Responsibilities



Claims Administration

  • Sort, process and archive claim forms.
  • Handle all claims enquiries, including requesting medical certificates when required.
  • Assess and calculate claim benefits, ensuring accuracy.
  • Print and collate claim cheques and supporting documents.
  • Maintain and update pending claims files.
  • Issue correspondence to the Medical Records Office.
  • Accurately file all claims records and communications.
  • Contact customers to gather...
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