Claim Analyst Lead

an experienced and dynamic Claim Analyst to lead our claims department in Indonesia. This role is responsible for overseeing all aspects of the claims process, ensuring efficient and fair claim settlements while maintaining high customer satisfaction levels.

Professional with medical background

Having insurance certifications will be plus points (e.g., PAMJAKI, LOMA)

Experience with digital transformation initiatives in claims processes

Knowledge of multiple insurance product lines (life, health)

Preferably has Medical Background

Minimum 8 years of experience in insurance claims management, with at least 5 years in a leadership role

In-depth knowledge of Indonesian insurance regulations and market practices

Strong analytical and problem-solving skil...