Chili's Floor Manager in Banff

Banff Caribou Properties Ltd.

📍 banff, division no. 15, Canada

Full-time Other-General

Job Description

Elevate the guest experience as a Floor Manager at Chili's Grill & Bar in Banff, Alberta. Lead a dynamic team, ensure high service standards, and foster a lively atmosphere every shift.
As a Floor Manager at Chili's, you will be the heartbeat of the dining room, driving service and guest satisfaction. Your leadership will inspire servers, hosts, and bartenders to provide attentive service in a bustling environment. Effectively manage guest flow and operational efficiency while being hands-on and accessible.
Key Responsibilities:
• Lead the Front of House team and set a positive shift tone
• Coach and support staff to deliver friendly service
• Actively manage the floor and engage with guests
• Jump in to assist team members as needed
• Monitor service times and optimize table turns
Requirements:
• Previous experience in a high-volume restaurant setting
• ProServe certification required
• Strong understanding of casual dining standards
• Exceptional l...
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