Chef de Cluster – Data Center Operations

Amazon Web Services (AWS) is expanding its infrastructure management team in Pointe-Claire, Quebec, and is seeking an experienced Data Center Operations Cluster Leader (Chef de Cluster) . This senior leadership role within Amazon Data Services Canada requires a proven technology manager ready to drive performance and people development at scale.

Responsibilities

• Lead and supervise a team of Data Center Managers (minimum 6 front‑line supervisors depending on location) and 50–100 hourly employees within Regional Data Centers
• Maintain overall accountability for safety, quality, performance, and customer experience across multiple shifts
• Drive strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs
• Meet and exceed operational goals
• Mentor, train, and develop both peers and direct reports for career progression
• Champion team l...