Job Description
Cebu City | Onsite
Caldwell Communication
About Caldwell Communication
Caldwell Communication is actively hiring Chat Support Agents in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our Cebu office is conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.
Job Description
We are hiring Chat Support Agents to provide assistance via chat, email, and messaging platforms without phone interaction. This role is ideal for individuals who excel in written communication and enjoy non-voice customer support.
Responsibilities
- Respond to customer inquiries via chat or email
- Provide accurate information on products, services, or accounts
- Resolve issues efficiently and professionally