Chat and Email Support | Hotel Booking Agent | Fixed Weekends Off

Chat and Email Support | Hotel Booking Agent | Fixed Weekends Off

Caldwell Communications Consultancy Philippines

We’re in search of experienced Chat Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment.

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Responsibilities

• Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries
• Providing accurate and timely information about room availability, pricing, and hotel policies
• Ensuring each interaction meets our high customer service standards
• Updating customer records and reservation details in the intern...