Change Management & Salesforce Adoption Consultant

Omega CRM, A Merkle Company

📍 madrid, comunidad de madrid, Spain

Full-time Consultoría/Asesoramiento

Job Description

We are looking for a Change Management and Digital Adoption Consultant based in Madrid, available to work on-site at our client's offices. In this role, you will co-create and deploy communication, training, and on-site support plans for a major Salesforce implementation project. Working in coordination with the project's methodological lead, you will be the visible face, the connecting bond, and the driving force behind user adoption and change management.

Main Responsibilities

  • Communication Plan Execution: Draft, design, and launch internal communication content (newsletters, infographics, teaser updates) to keep users informed and motivated throughout the transition.
  • Training & Capability Building: Create agile training materials (quick guides, visual manuals, short videos) and deliver engaging on-site workshops and training sessions for platform users.
  • On‑Site Support & Resistance Management: Provide hands‑on support at the client's...
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