Job Description
Skills
Change Management, Stakeholder Management, aviation, hospitality, crew operations, or travel domain preferred.
Certifications
PROSCI / Change Management certification
Role Purpose
Lead the change management workstream for the Hotels 2030 programme, ensuring successful communication, training, stakeholder engagement, and adoption of the crew application across business users and operational teams.
Key Responsibilities
- Define and execute the end-to-end change management strategy for the Hotels 2030 programme
- Conduct change impact assessments across business functions and user groups
- Develop stakeholder engagement and business readiness plans
- Identify change risks and mitigation actions
Communications
- Create and manage communication plans aligned to programme milestones
- Develop executive, operational, and end-user messaging
- Co...