Change Management Lead

Group Resilience is responsible for enabling the Bank to anticipate, withstand, respond to, recover from, and learn from operational disruptions through a unified framework and capabilities to meet regulatory expectations and strengthen operational readiness. We continue to stay committed to enhancing and embedding resilience as a capability throughout the Bank via a comprehensive approach which encompasses three key pillars: Resilience, Resolvability and Crisis Management.

Your focus will be centred on stakeholder engagement, impact assessments, change enablement, training and capability development, technical upskilling, culture shift, and resistance management. You will be responsible for the end‑to‑end adoption strategy, embedding behavioural and operating model change, and for driving measurable successful business adoption across the Group.

• Develop a comprehensive, iterative change manageme...