CE Field Service Engineer

Data Centre Operations

• Ensures compliance with data centre business units and service-level policies.
• Engages with appropriate teams and resources to execute tasks or projects.
• Manages programs associated with area of responsibility.
• Follows and adheres to safety and security policies and procedures. Reports immediately any safety or security issues or concerns.
• Participates in Root Cause Analysis (RCA) process as appropriate.
• Lead or participate in incident response activities for critical infrastructure failures, ensuring minimal downtime and effective recovery processes.
• Proactively identify potential risks or vulnerabilities in the critical environment and implement strategies for mitigation.
• Manage relationships with external vendors for equipment maintenance, repairs, and emergency services.
• Help support and provide ongoing knowledge sharing to other team members to enhance their...