Job Description
This position is responsible for leading the coordination and continuous improvement of key processes within the catering product portfolio, ensuring enterprise-wide consistency, data integrity, and operational readiness across Air Canada’s network.
The ideal candidate is a proactive, solutions-oriented leader who can navigate complexity, influence cross-functional stakeholders, and drive meaningful improvements that enhance the inflight customer experience.
Responsibilities
- Lead the governance, accuracy, and version control of all catering product documentation, including transmittal updates, ensuring changes are strategically aligned, risk-assessed, and communicated with discipline across caterers, suppliers, and internal stakeholders.
- Establish and maintain enterprise-wide standards for documentation workflows, ensuring product changes are implemented consistently across the global network and supporting operational...