Job Description
Key Responsibilities Greet customers warmly and professionally at the checkout. Provide courteous and efficient service throughout the payment process. Respond to customer enquiries and direct customers to the appropriate team member when necessary. Handle customer concerns professionally and escalate unresolved issues to management. Accurately process cash, debit card, credit card, gift card, voucher, and other approved payment transactions. Operate the point-of-sale (POS) system efficiently and accurately. Issue receipts and process refunds and exchanges in accordance with company policies. Open, balance, and reconcile the cash float at the beginning and end of each shift. Ensure all cash shortages or overages are reported immediately. Maintain confidentiality and security of cash and financial transactions. Promote sales, promotions, and Buy Now Pay Later Apps. Encourage add-on sales where appropriate. Assist customers with product information and direct them to relevant departments...