Job Description
Job Purpose
Do you love the smell of fresh biscuits in the morning? Do you enjoy creating great experiences for guests and working in a fast-paced, team-oriented environment? As a Guest Service Team Member, you will provide friendly, efficient service while helping guests enjoy high-quality food and a welcoming atmosphere. In this role, you will take orders, prepare guest orders, maintain a clean dining environment, and work closely with your team to deliver excellent customer service every day.
Key Responsibilities & Job Functions
Deliver Friendly Guest Service
- Greet every guest with a smile and acknowledge them promptly upon arrival.
- Take customer orders quickly and accurately using the point-of-sale (POS) system.
- Provide helpful menu information and answer questions about products and specials.
- Use suggestive selling techniques to recommend menu items, beverages, or add-ons tha...