Case Processor
Tata Consultancy Services
📍 sorocaba, sp, sorocaba (microrregião); são paulo (estado), Brazil
Job Description
Come to one of the biggest IT Services companies in the world! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for a Case Processor . In this role you will: Triage all the mails received in Mailbox to identify cases Perform Case Intake activity for ICSRs Book-in case/s from email; ensure that source email is saved in database (in appropriate format) as ICSR source document Process case as per the detailed case processing guidance document ensuring compliance to process and requlatory requirements Perform ICSR submission activities to different geographies Perform submission activities within agreed timelines with high quality with adherence to regulatory guidelines and applicable...