Job Description
Case Officer
£16.21 per hour
Manchester City Centre
Hybrid working
On-going temp role
Full-time (37 hours per week)
Office Angels are recruiting for a Case Officer for a regulatory body whose head office is based in Manchester City Centre. The purpose of this role is to assess, monitor and track complaints, draft responses to complainants, and escalate them if necessary. The ideal candidate will have strong administrative experience and ideally will have previous experience of managing a caseload.
This vacancy is temporary, guaranteed until the end of , however there is a strong possibility of extension and you will have the ability to apply for permanent positions. The organisation works under a hybrid model, with the expectation for its employees to work a minimum of 3 days in the office and 2 days from home; however, it is mandatory for new starters to ...