Case Mgr (MIL) [S], Disability and Leave Services

Amazon

📍 Hyderabad, India, India

Full-time other-general

Job Description

Description
Purpose

The DLS Military Case Manager serves as the single point of contact for Amazon employees experiencing leave of absence or disability events across the U.S. and the rest of the world, providing comprehensive case management services.

The DLS Military Case Manager excels at answering questions, understanding employee situations, applying appropriate benefits, and adapting to changing circumstances. They deliver a connected and trusted case management experience.

Key job responsibilities
Essential Responsibilities

The responsibilities fall into several key areas:

Case Management & Communication

Initiate and respond to Military leave/disability inquiries

Provide holistic case management services

Deliver updates to employees and stakeholders

Calculate payments using system formulas

Assessment & Compliance

Review Military documentation and adjudicate leaves

En...
Apply for this Position