Career Support Group Senior Manager
T
TigerUX
📍 taguig, national capital region, Philippines
Job Description
The Career Support Group Senior Manager leads the department, driving performance,
operational excellence, and client relationships at scale.
RESPONSIBILITIES
• Lead the Career Support function, set direction and ensure alignment with business objectives.
• Own overall performance across placements, quality, and productivity.
• Translate company strategy into scalable operational plans and initiatives.
• Manage KPIs across teams and consistently hit performance targets.
• Spot trends, risks, and opportunities, and drive data-informed decision-making.
• Lead and develop managers, building a strong leadership bench.
• Drive talent development, succession planning, and capability building.
• Drive end-to-end process optimization and transformation initiatives.
• Identify systemic issues and implement scalable, data-driven solutions.
• Lead cross-functional projects to improve efficiency, qual...
operational excellence, and client relationships at scale.
RESPONSIBILITIES
• Lead the Career Support function, set direction and ensure alignment with business objectives.
• Own overall performance across placements, quality, and productivity.
• Translate company strategy into scalable operational plans and initiatives.
• Manage KPIs across teams and consistently hit performance targets.
• Spot trends, risks, and opportunities, and drive data-informed decision-making.
• Lead and develop managers, building a strong leadership bench.
• Drive talent development, succession planning, and capability building.
• Drive end-to-end process optimization and transformation initiatives.
• Identify systemic issues and implement scalable, data-driven solutions.
• Lead cross-functional projects to improve efficiency, qual...