call centre agent

Are you an experienced Call Centre Agent looking for a new opportunity with a growing company?

Do you enjoy speaking with customers, building rapport, and working in a lively office environment?

Would you like a Monday-Friday role with no weekends or bank holidays?

Heatseal Insulation Limited is currently recruiting confident and motivated Call Centre Agents to join our friendly and fast-paced team in Telford.

This is not a hard sales role.

Your main responsibility will be speaking with customers and booking free home survey appointments for our representatives.

Responsibilities

• Outbound calling to customers regarding our insulation services
• Booking appointments for free home surveys
• Providing excellent customer service on every call
• Accurately updating customer information
• Working towards daily and weekly targets

Qualifications

• Previous call cen...