Call Centre Advisor / Customer Service Advisor
A
Amnis Education
📍 Coalville, Leicestershire, United Kingdom
Job Description
Call Centre Advisor / Customer Service Advisor
Location: Near Coalville, Leicestershire
Job Type: Full-time
Salary: Competitive, dependent on experience
About the Role
We are looking for enthusiastic and customer-focused Call Centre Advisors to join our growing team. As the first point of contact for our customers, you will play a key role in delivering outstanding service, resolving enquiries efficiently, and ensuring every customer receives a positive experience.
This is an excellent opportunity for someone with strong communication skills who enjoys working in a fast-paced environment.
Key Responsibilities
* Handle inbound and outbound customer calls professionally and efficiently.
* Respond to customer enquiries via telephone and email.
* Resolve customer issues at the first point of contact wherever possible.
* Accurately update customer records using internal systems.
* Process customer requests...
Location: Near Coalville, Leicestershire
Job Type: Full-time
Salary: Competitive, dependent on experience
About the Role
We are looking for enthusiastic and customer-focused Call Centre Advisors to join our growing team. As the first point of contact for our customers, you will play a key role in delivering outstanding service, resolving enquiries efficiently, and ensuring every customer receives a positive experience.
This is an excellent opportunity for someone with strong communication skills who enjoys working in a fast-paced environment.
Key Responsibilities
* Handle inbound and outbound customer calls professionally and efficiently.
* Respond to customer enquiries via telephone and email.
* Resolve customer issues at the first point of contact wherever possible.
* Accurately update customer records using internal systems.
* Process customer requests...