Call Center Supervisor (Bilingual English/Spanish)

Join Our Team!

Are you an experienced Call Center Supervisor with a passion for coaching teams, driving performance, and delivering exceptional customer service? We are looking for a Bilingual Call Center Supervisor to lead our Dental Hygiene Appointment Specialist team and help ensure patients receive the preventive dental care they need.

If you are a natural leader who enjoys motivating people, analyzing performance metrics, and creating a positive work environment, we'd love to hear from you!

Key Responsibilities

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  Supervise, coach, and motivate a team of Dental Hygiene Appointment Specialists.

  
  

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  Monitor daily team performance, productivity, quality, and attendance.

  
  

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  Conduct regular coaching sessions and provide constructive performance feedback.

  
  

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  Sup...