Call Center Representative
I
ICONMA, LLC
📍 United States, United States, United States
Job Description
Our Client, a Large Municipal Health Care System company, is looking for a Call Center Representative for their New York, NY location. Responsibilities:
+ Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
+ Other assignment as necessary.
Requirements:
+ Extensive phone experience and computer literate.
+ Two (2) years of experience and Bilingual (facility specific).
+ Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
+ Active listening provides full attention to callers to understand their concerns and needs.
+ Effective problem-solving to analyze a situation, identify core issue and find effective solutions.
+ Required Education:
+ High School Diploma or general education degree (GED).
+ Required:
+ CALL CENTER ...
+ Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
+ Other assignment as necessary.
Requirements:
+ Extensive phone experience and computer literate.
+ Two (2) years of experience and Bilingual (facility specific).
+ Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers.
+ Active listening provides full attention to callers to understand their concerns and needs.
+ Effective problem-solving to analyze a situation, identify core issue and find effective solutions.
+ Required Education:
+ High School Diploma or general education degree (GED).
+ Required:
+ CALL CENTER ...