Call Center Representative (Entry Level)
T
TEKsystems
📍 Pensacola, FL, United States
Job Description
Member Service Representative
HYBRID- Pensacola, FL 32526
Pay Rate: $19.75/hr
Shifts Range: Monday -Saturday - 10:30am - 9:30pm (40 hour work week, flex shift)
Training Schedule: Monday -Friday 8am-4:30pm for first 6 weeks (cannot miss any time during training)
6 Month Contract to Hire
Description
+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
+ Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
+ Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.
+ Advise members of other products and services that may fit their needs and provide opportunities for positive member intera...
HYBRID- Pensacola, FL 32526
Pay Rate: $19.75/hr
Shifts Range: Monday -Saturday - 10:30am - 9:30pm (40 hour work week, flex shift)
Training Schedule: Monday -Friday 8am-4:30pm for first 6 weeks (cannot miss any time during training)
6 Month Contract to Hire
Description
+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.
+ Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.
+ Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.
+ Advise members of other products and services that may fit their needs and provide opportunities for positive member intera...