Call Center Operations Team Lead

Convergys seeks a Team Leader, Operations in Bogotá to supervise day-to-day activities of call center associates and ensure performance metrics are met. The ideal candidate will have an Associate's degree and 2-4 years of experience in a leadership role. You'll be responsible for coaching your team, monitoring their performance, and driving results.

This full-time role offers an opportunity to grow within a dynamic environment. If you are a motivated individual with strong communication skills and a knack for leading teams, we look forward to your application!