Call Center Operations Leader

Mass Markets in the Philippines is looking for a Call Center Sales Manager to oversee all aspects of call center operations. This full-time, on-site position will focus on ensuring exceptional customer experiences across phone and digital channels.

Key responsibilities include managing a team of supervisors, driving performance metrics, and enhancing customer satisfaction. The ideal candidate will possess strong organizational skills, fluency in English, and a customer service orientation. Competitive salary and benefits are offered.