Call Center Analyst

Express Employment Professionals

📍 Littleton, Colorado, United States

Full-time Information and Record Clerks

Job Description

Express Employment Professionals of Littleton is seeking a Technical Support Representative for a growing client in Littleton. This role combines customer service and technical support, assisting auto dealers, financial institutions, sales teams, and end users with automotive electronics products and related software applications.


The ideal candidate enjoys troubleshooting technical issues, delivering exceptional customer service, and working in a fast-paced, team-oriented environment.


Key Responsibilities

  • Provide professional telephone and email support for automotive electronics products and supporting software applications.

  • Troubleshoot hardware, software, connectivity, and user-related issues.

  • Research, identify, and resolve technical issues for auto dealers, financial institutions, end users, and internal sales teams.

  • Escalate complex issues to the appropriate support level when necessary.