Job Description
Answering incoming calls and addressing customer questions or complaints Making outbound follow-up calls or updates as needed Documenting all call details clearly in the computer system Sending unresolved complex issues to a supervisor or higher team Requirements High school diploma or equivalent school certificate Good speaking, listening, and writing abilities Basic computer and typing skills for data entry Ability to stay calm and polite when talking to upset callers Benefits Why Join SMG? Legacy, Leadership & Vision Join a pioneering organization with over five decades of excellence in Egypts automotive sector. SMG is the sole importer of Porsche, Scania, and Harley-Davidson, a trusted partner to the main Aftermarket Spare Parts Wholesale and Retail, and the most reliable and business partners of automotive garage tools and equipment. Be part of a forward-thinking company with a diversified investment portfolio and a strong vision for sustainable mobility, innovation, and market le...